1 Our Export Products

Agrinofy Exim exports a growing range of premium Bangladeshi agricultural products organized across the following categories. Our catalog is continuously expanding — for the most current and complete product list, visit agrinofy.com/shop/.

2 Who Can Buy — Buyer Eligibility

Agrinofy Exim serves the following categories of buyers:

All buyers must provide accurate contact information, delivery address, and — for B2B orders — valid business registration details. Agrinofy reserves the right to decline any order at its sole discretion.

3 Minimum Order Quantities (MOQ)

Minimum order quantities vary by product and buyer type:

4 Pricing & Currency

4.1 Retail Pricing

Prices displayed on agrinofy.com/shop/ are listed in USD ($) for international buyers. Domestic orders are priced in Bangladeshi Taka (BDT ৳). Currency is determined automatically based on your location at checkout.

4.2 B2B & Bulk Pricing

Bulk and B2B pricing is negotiated individually and quoted based on:

• Product type and quantity
• Packaging requirements (standard or custom-branded)
• Destination country and Incoterms (FOB, CIF, EXW, DDP)
• Payment terms agreed upon
• Seasonal availability and harvest cycles

4.3 Price Validity

Retail prices on our website are valid at the time of order placement. B2B quoted prices are valid for 14 days from the date of quotation, after which a new quote must be requested. Agricultural commodity prices may fluctuate based on harvest seasons and global market conditions.

5 Payment Terms

5.1 Bank Details for Wire Transfer

Bank details for international wire transfers are provided in the proforma invoice issued after order confirmation. Do not send payment to any account not explicitly stated in an official Agrinofy proforma invoice.

6 Order Process

6.1 Retail Orders (agrinofy.com/shop/)

Browse our product catalog, add items to cart, and complete checkout. You will receive an order confirmation email immediately after payment.

6.2 B2B & Bulk Export Order Process

7 Quality Standards & Certification

All Agrinofy Exim products meet the following quality standards:

• Phytosanitary Certificate — issued by the Bangladesh Department of Agricultural Extension (DAE) for all plant-based exports
• Certificate of Origin — issued by the Bangladesh Export Promotion Bureau (EPB) or relevant chamber of commerce
• Lab Testing — products are tested for moisture content, purity, foreign matter, and aflatoxin levels as required by destination country regulations
• Halal Certification — available upon request for food products requiring Halal documentation
• Organic Certification — available for select products upon request (subject to availability)

Quality Inspection

Buyers may arrange for a third-party quality inspection at the point of loading in Bangladesh. Inspection costs are to be borne by the buyer. We cooperate fully with accredited inspection agencies such as SGS, Bureau Veritas, and Intertek.

8 Packaging & Labeling

8.1 Standard Packaging

Retail orders from agrinofy.com/shop/ are dispatched in our standard Agrinofy-branded packaging with product name, net weight, botanical name, country of origin (Bangladesh), and best before date.

8.2 Export / B2B Packaging

8.3 Private Label / White Label

We offer private label packaging for qualified B2B buyers who wish to sell our products under their own brand. Minimum order of 100 units applies. Lead time for custom packaging is 15–21 business days after artwork approval.

9 Shipping & Logistics

Incoterms

We support the following Incoterms for B2B export orders:

• EXW (Ex Works) — buyer arranges all transport from our facility
• FOB (Free on Board) — we deliver to Chattogram port; buyer arranges sea freight
• CIF (Cost, Insurance & Freight) — we arrange shipping and insurance to destination port
• DDP (Delivered Duty Paid) — we deliver to buyer’s door, all costs included (available for select destinations)

10 Customs & Import Duties

All import duties, taxes, customs clearance fees, VAT, GST, and any other charges imposed by the destination country’s authorities are entirely the buyer’s responsibility — unless DDP Incoterms have been explicitly agreed upon in writing.

• Agrinofy provides all required export documentation to facilitate smooth customs clearance
• We declare the correct product description, HS Code, and value on all export documents — we do not under-declare values for customs purposes
• Buyers are responsible for verifying that the products they are importing comply with their country’s import regulations, including any agricultural import restrictions, phytosanitary requirements, or food safety standards
• If a shipment is seized or rejected by customs due to import restrictions in the destination country, Agrinofy is not liable for the loss

11 Returns & Refunds (Export Orders)

Due to the nature of agricultural exports, our returns and refunds policy for international orders differs from domestic policy:

Return shipping of export goods is not feasible in most cases due to phytosanitary regulations and logistics costs. Approved claims will typically be resolved through refund or credit toward a future order.

12 Trade Compliance

Agrinofy Exim conducts all export activities in full compliance with:

• Bangladesh Export Policy issued by the Ministry of Commerce, Government of Bangladesh
• Bangladesh Bank foreign exchange regulations for international payments
• Plant Quarantine Act, Bangladesh — all plant-based exports carry phytosanitary certificates
• International Sanitary and Phytosanitary (SPS) measures under WTO agreements
• CITES regulations — we do not export any wildlife or protected species products
• International sanctions — we do not trade with sanctioned entities or countries

13 Limitation of Liability

Agrinofy Ltd. and Agrinofy LLC’s liability for any export transaction shall not exceed the invoice value of the goods shipped in that specific transaction. We are not liable for:

• Loss of profits or business opportunities arising from delayed or non-delivery
• Losses due to price fluctuations in the destination market
• Customs seizure, rejection, or delay by destination country authorities
• Losses arising from force majeure events including natural disasters, war, strikes, or pandemics
• Any indirect or consequential damages arising from the export transaction

This policy is governed by the laws of Bangladesh and disputes are subject to the jurisdiction of the courts of Chattogram, Bangladesh, or resolved through mutually agreed arbitration.

14 Contact & Trade Inquiries

For all export inquiries, B2B quotations, sample requests, and trade documentation, please contact our export team:

This Export & Trade Policy is part of the Agrinofy legal framework alongside our Terms & Conditions, Refund Policy, Shipping Policy, and Disclaimer.

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