1 Who We Are

Agrinofy is a next-generation agri-tech company operating a comprehensive agricultural ecosystem from Bangladesh to the global market. We operate under two legal entities:

• Agrinofy Ltd. — registered in Bangladesh, headquartered at Alir Ba Bari, Purbo Gatiadanga, Satkania, Chattogram, Bangladesh.
• Agrinofy LLC — registered in Wyoming, USA, for international operations.

This Privacy Policy applies to our main website at agrinofy.com and all sub-brand websites within the Agrinofy ecosystem.

Data Controller: Mosrur Zunaid, Founder & CEO, Agrinofy Ltd.
Contact: info@agrinofy.com

2 Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Name, email address, phone number when you fill out our contact form
• Email address when you subscribe to our newsletter
• Name, delivery address, and payment information when you place an order through our WooCommerce store
• Messages and inquiries you send us via contact forms or WhatsApp
• Account credentials if you register on any of our platforms

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms that led you to our site
• Click behavior and scroll depth

2.3 Information from Third Parties

• Social media profile information if you engage with our Facebook, Instagram, LinkedIn, YouTube, or X (Twitter) pages
• Payment information processed securely through our payment providers

3 How We Use Your Information

4 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Here is what we use:

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

5 Third-Party Services

Our website integrates with several third-party services. Each has its own privacy policy:

• Google LLC — Analytics, Tag Manager, Search Console. Google Privacy Policy
• Meta Platforms (Facebook) — Facebook Pixel for advertising. Meta Privacy Policy
• Automattic (WordPress / WooCommerce / Jetpack) — Website platform and e-commerce. Automattic Privacy Policy
• Trustpilot — Customer review platform. Trustpilot Privacy Policy
• WhatsApp (Meta) — Customer communication via +880 1730 081897.

6 Data Sharing & Disclosure

We do not sell your personal data to any third party. We may share your data only in the following circumstances:

• Service providers: Payment processors, shipping partners, and IT service providers who assist in operating our platforms — bound by confidentiality agreements.
• Within the Agrinofy ecosystem: Data may be shared between Agrinofy Ltd. and Agrinofy LLC and our sub-brand platforms where necessary to fulfill your order or service request.
• Legal requirements: If required by Bangladesh law, court order, or regulatory authority.
• Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity with prior notice.

7 Data Retention

We retain your personal data only for as long as necessary:

• Order data: 7 years (for tax and legal compliance under Bangladesh law)
• Contact form submissions: 2 years
• Newsletter subscriptions: Until you unsubscribe
• Analytics data: 26 months (Google Analytics default)
• Account data: Until account deletion is requested

After the retention period, data is securely deleted or anonymized.

8 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Receive your data in a commonly used, machine-readable format.
• Right to Object: Object to data processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time for consent-based processing (e.g., newsletter subscription).

Newsletter unsubscribe: Click the “Unsubscribe” link at the bottom of any email we send you, or email us directly.

9 Data Security

We take reasonable technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmitted via our website (HTTPS)
• Secure hosting on WordPress with regular security updates
• Restricted access to personal data — only authorized personnel
• Regular security scans and monitoring
• Payment data is processed by PCI-DSS compliant payment providers — we do not store full card numbers

10 Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately at info@agrinofy.com and we will delete it promptly.

11 International Users

Agrinofy operates from Bangladesh and serves users globally through Agrinofy LLC (USA) and our export operations. If you are accessing our website from outside Bangladesh, please be aware that your data may be transferred to and processed in Bangladesh, where data protection laws may differ from your country.

By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

For EU/EEA users: We process your data in accordance with GDPR principles. You have the right to lodge a complaint with your local data protection authority.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the “Last Updated” date at the top of this page
• Notify newsletter subscribers via email
• Display a notice on our homepage for 30 days

We encourage you to review this page periodically. Your continued use of our website after changes constitutes acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We aim to respond to all privacy-related requests within 30 business days.